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To schedule a service call, just drop us a line. 

We look forward to hearing from you!

FAQs

We provide 24/7 emergency call outs, but our normal scheduled service calls are Monday – Saturday 8 am – 5 pm.  Yes, you read that right – Saturdays are included in our normal schedule.

Munro Electrical Services Ltd. is an NIC EIC Approved Contractor.  We also have multiple City & Guilds Certifications which include Level 3 Award BS7671:2018 18th edition,  Initial and Periodic Inspection and Testing of Electrical Installations, Inspection and Testing of Electrical Equipment (PAT), and Advanced Inspection & Testing. We are also a Certified AICO Expert Installer and a CPD-certified Green Champion. 

We cover the Trossachs National Park; Stirlingshire; Perth & Kinross; and the majority of Argyll & Bute as part of our standard service area.

We also travel outside our service area for a small additional fee.  Contact us so we can provide you a call-out price.

 

Our call out fee includes travel time, mileage, and the first hour of labour on site.  Prices do not include materials or additional time needed to diagnose/repair. 

Standard call out fee; 

£69 + VAT

Emergency call out fee;

£129 + VAT

Yes, we charge  £18 + VAT  to come out and provide bids and quotes for new projects or installations (no troubleshooting required).  Our quotes are guaranteed for 30 days and will not change unless you alter the scope of work.  If you chose to use our services, the quote fee will be refunded off the invoice.  There is no obligation to use us, and we won’t hassle or pressure you.

Yes, we have comprehensive liability insurance.  Feel free to ask us for a copy of our current certificate.

 

We provide a one year parts and labour guarantee. If you have any issues, please contact us so we can make it right!

 

We recognise the importance of environmental protection and reducing our environmental impact. To read more about how we use hydrogen technology, read our About Us page, or for our full policy, please follow this link.

There are many things you can do to make your home energy efficient.  Some don’t even cost any money and are just habit changes.  Click here for our energy efficiency tips and find out more about things you can do to save money and help our environment.

Yes, we take both Visa and Mastercard in person and over the phone.

 

Yes, we are VAT registered. Our number is 384 3374 76.

You can pay via bank transfer to Starling Bank:

Munro Electrical Services Ltd.

Sort  60-83-71

Acct 95984581

We also accept direct debits through our GoCardless system which can be found on your invoice. We also accept credit cards in person and over the phone.